This step-by-step How-To Video walks independent agents through everything they need to get set up to receive inbound calls from our marketplace built for insurance professionals.
You’ll learn how to:
✅ Create your LiveClient account and complete your agent setup.
✅ Fund your wallet securely to activate your seat and call access.
✅ Start receiving real inbound calls — both regular and AI-enhanced — directly from consumers looking for coverage.
No cold calls. No lists. Just real conversations with real buyers.
Watch this quick walkthrough and get ready to plug into the marketplace that powers today’s top-performing agents.
Turn Every Call Into an Opportunity — Don’t Buzzer Beat.
In this video, we cover the do’s and don’ts of answering calls. You’ll hear real examples of what works — and what immediately disqualifies a call.
Learn how to:
✅ Greet the caller professionally and establish intent within seconds
✅ Build rapport instead of rushing to disqualify the lead
✅ Avoid “buzzer-beating” tactics that hurt performance and trigger platform pauses
✅ Maintain compliance and quality call standards
Remember — our top agents don’t chase seconds, they build sales.
Our Tested and Proven Final Expense Script.
This video walks you through the exact script that’s been tested, refined, and proven by top-performing agents.
It’s designed to engage callers early, qualify effectively, and guide them naturally into trusted conversations that lead to issued policies.
The script (if followed) will allow you to:
✅ Open every call with compliant, confident phrasing
✅ Use natural transitions to keep control of the conversation
✅ Present plan options and build value around affordability
✅ Close efficiently while maintaining rapport
All while maintaining professionalism and qualifying the calls in an acceptable time frame. Follow this framework and you’ll see why this script consistently drives the highest billable and conversion rates across our network.
Ready to take it to the next level?
Agents partnered with Eterna Insurance get partner pricing, priority routing, and exclusive access to premium inbound calls that convert up to 25% higher. And in most cases, higher contract rates!!
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